I have a problem with windows store: I can no longer install the apps.
I've tried with several apps but the result is the same: after the donwload, it try to install but an error appear: 0x8e5e021f

I've already tried these solutions without success:

Win+Q, type cmd and run the command prompt as administrator then type:
1) powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

2) wsreset.exe

3) Tried running the tool in this page: http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app. It says my graphic card drivers are obsolete. Infact, windows update notify me about new graphic card drivers but it doesn't install them because of error 0x80070103 (old or incompatible drivers).

I have windows 8.1
Can somebody help me?

1 Answer



what i am going to tell you is lenthy.... but believe me it works..

whenever you want to install any new app..

1. try installing the app... when the download is complete... if it says error 0x8e5e021f,

2. close the store

3.  log out from your online account from PC Settings.. and switch to a local account

4. now open the store , you will see a notification that your app was installed.....

5. Again switch to your online account to use the store...

6. Have Fun!!!!

just log out from your online account from PC Settings..


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